Have you tried solving problems without being told by your boss? If you’re an ordinary manager, I suspect you will not lift a finger until the problem threatens the size of your merit increase, bonus, ...

There’s a Japanese legend that says folding 1,000 paper cranes will grant you good fortune. Businesses, unfortunately, don’t get their problems solved by origami alone — though folding HR policies ...

ADMITTEDLY, that's a redundant question because kaizen problem-solving requires giving only low-cost, common-sense solutions. If you'll spend money for the solution, then that's not kaizen. Here's one ...

WE heard it before from Peter Drucker — "If you can't measure it, you can't manage it." Some managers who understood kaizen problem-solving for the first time told me they were confident in producing ...

It’s no coincidence that so many foundational terms in quality management are Japanese. Much of modern process improvement and Lean manufacturing has its roots in post-war Japan, especially in the ...