In this episode of DEMO, host Keith Shaw sits down with Josh Goldlust, Vice President of Product Management at Genesys, to showcase their latest innovations: AI Studio and AI Guide. These new tools ...

Laying the foundation for how employees work now and in the future is something too many IT leaders overlook today. These technologies — implemented strategically — will help ensure long-term success.

Developers have a growing array of options for AI-powered low-code and no-code development tools. But using them to their full advantage requires adopting best practices. As agentic AI takes hold ...

Until now, companies that wanted to optimize - or even completely transform - their operations with business rule engines were restricted by the demands that available technologies placed on their ...