Virgin Media O2 says it has used AI to label more than 1 billion suspected scam and spam calls to O2 customers.

Virgin Media O2 has warned customers about a new scam email targeting customers impacted by its recent 3G switch-off ...

Millions of O2 customers will have suspected scam and nuisance calls flagged before they even pick up the phone, thanks to a free AI-powered feature that has just launched. Known as Call Defence, the ...

Mobile and broadband operator VMO2 (Virgin Media and O2) have today revealed that they've used AI technologies, such as Call ...

It took the money for a call to Tunisia even though I never dial internationally When I received my monthly bill from O2, I was shocked to see a payment of £914 had been taken. I phoned customer ...

The telecommunications company has issued a warning to lessen customers' risk ...

Call Defence, as it’s called, uses adaptive AI to analyse call number behaviour in real-time and determine whether a call could be a scam or spam, and customers are then informed. “O2 is the first and ...

O2 users will have suspected scam and nuisance calls flagged to them before they pick up the phone via a new AI-powered tool, the mobile operator has said. The company said the new Call Defence ...

Telephone-based scams are seemingly becoming more commonplace, with countless reports coming in of unsolicited callers claiming to be from mobile networks - offering free upgrades and tempting ...

O2 mobile users have been hit by a double-edged scam. A man was called by fraudsters offering a deal on a new contract – but ended up being told he had to pay for a £1,072 phone. One customer wrote ...